The Role

• Reporting directly to the Head of Operations, you will be responsible for the seamless functioning of the front of house operation of the restaurant.

• Overseeing restaurant set up and briefing the team.

• Manage the floor team on shift to drive sales and develop our team’s knowledge and skill.

• Ensure the high quality guest experience that our diners come back for again and again.

• Keep staff updated on promotions and sales drives, promotions and incentives.

• Be the point of contact for customer communications and dealing with them professionally and promptly.

• A main focus of this role is also the presentation and cleanliness of the venue, making sure staff are completing set up and close down procedures properly.

• Liaise with head chef before, during and after service, making sure that customer requests and all allergies and intolerances are managed.

• Opening and closing the restaurant on your allocated shifts.

• With the full support of the existing management team, you will train new staff and top up the knowledge of existing staff where and when required.

• Have your own input and ideas listened to and implemented where appropriate.

Your Skills

• Hard worker with a passion for excellent customer service and a keen eye for detail.

• Sales skills to sell our fabulous products to our guests and help our team to do the same.

• Previous management experience in a high quality restaurant operation.

• First class customer service skills and a personality which inspires others to greater things.

• Enthusiasm for developing talent, both your own and those of the restaurant team.

• Genuine love of fabulous food and drink and of course you will need to be naturally hospitable.

What We Can Offer You

• A competitive salary and Tronc 

• An exciting and rewarding role in a locally and internationally renowned restaurant with the opportunity to develop your skill set, gain new skills and the opportunity for progression within the business.

• To work within a team that has bags of experience, enthusiasm and personality.

• The support and backing from senior management to take ownership of your shifts.

• A supportive structure and encouragement to learn from your successes and to help you learn from days when things don't go so smoothly.

• 28 days holiday per annum.

• Enrollment in pension plan.

• Flexible working hours (in harmony with the rest of the management team).

• Meals on shift.

• The chance to work in an established, unique, ethical and forward thinking company

Benefits

• Company events

• Company pension

• Discounted or free food

• Employee discount

• Flexible schedule

Schedule & Location

Brighton BN1 1HQ: reliably commute or plan to relocate before starting work (required)

Experience

Management: 2 years (required)

Eligibility

• Right to work in the UK

• English language required

Please apply by sending your CV and a covering letter to amanda@terreaterre.co.uk and matt@terreaterre.co.uk